Frequently Asked Questions

Sand Key Vacation Rentals is a full-service vacation rental management company specializing in Port Aransas and the Coastal Bend area.

Our website allows guests to make reservations online. From our homepage or under our “Vacation Rentals” tab, add your desired check-in and check-out dates, number of guests, and children, and all your vacation options will appear! If you prefer, you can also call or email us to make a reservation at hello@sandkeyvacationrentals.com!

The deposit is 50% of the total amount due. This deposit can be paid by credit card. The deposit goes toward the total amount owed and you will receive a confirmation with an updated balance.

The remaining balance of your reservation is due and payable 30 days prior to your arrival. The credit card on file will automatically be charged 30 days prior to your arrival unless you have made other arrangements.

Cancellations made 30 or more days prior to arrival are subject to a full refund minus a $25 cancellation fee. Cancellations made more than 7 days but less than 30 days prior to arrival would result in loss of the 25% deposit. Cancellation within 7 days or less prior to arrival would result in a loss of the entire stay amount.

We only rent to responsible parties 25 years or older, with ID verified at check in. The name on the ID will need to match the name on the credit card making the reservation.

A maximum of two dogs are allowed, and each pet must weigh no more than 55 pounds. A one-time, per-stay pet fee applies to all guests bringing pets to a pet-friendly property and will be added to your reservation once you notify us. Pets must be crated if left unattended inside the home. Please note that not all of our properties are pet-friendly, so be sure to inquire in advance for availability and details.

Our properties, like most vacation rentals across the country, operate as self-catering properties. A start-up supply of toilet paper, paper towels, trash bags and dish soap is provided, but after that you are responsible for any additional needs. All properties are equipped with basic kitchen needs (pots, pans, silverware, coffee pot, microwave, etc.). Note that food products are not provided for safety reasons. All our properties are supplied with one set of sheets for all beds. Bath towels are supplied per number of people the house sleeps. This is a part of our vacation management services. 

No, the property will be cleaned prior to your arrival and after you check out, but we do not offer maid or towel service during your stay.

Suggested items to bring are beach towels, extra paper goods (toilet paper, facial tissue and paper towels), extra pillows if you wish to sleep with more than one, coffee filters, spices/seasoning, bathing soap and shampoo, extra dish soap, extra trash bags, sun tan lotion/sun block and beach gear, baby oil and foot towels to help clean off tar when it becomes evident on the beach. Coffee grounds/kurig pods, extra laundry soap. We provide a start-up kit,. Beyond that, it is the responsibility of the guests to bring the mentioned items.

Daily rates quoted on our website do not include applicable lodging tax of 13%, admin/damage fee, cleaning fees, or pet fees (if the property allows pets) . Winter monthly rates are not subject to the 13% lodging tax.

Each property description clearly states the number of people allowed to stay at a particular property. This number is total occupancy, including children and infants.

Sand Key Realty charges a non-refundable administrative fee or accomodation fee with each reservation in lieu of a security deposit. The amount of this fee varies depending on the size of the property. This will cover minor accidental or unintentional damages (as determined in Sand Key Vacation Rentals’ sole discretion) up to $500 that occur during your stay, provided any damages are disclosed prior to check-out. Damages in excess of $500 will be charged to the Guest’s credit card on file. Damages that are not disclosed to us, stolen items or intentional damage will be charged to the credit card on file. Please note that this does not cover excess cleaning fees, charges for smoking in the property or pet cleanup fees.

We do not give refunds simply because inclement weather is happening. Now, in the event that Sand Key Properties are under direct threat of a hurricane and the city of (Corpus Christi, Port Aransas, Aransas, and/or Rockport) are mandated to evacuate, we would issue refunds. Our staff monitors events like this and works with city advisors very closely to ensure guests safety. 

Many but not all of our properties provide free WiFi. Check the listing description of a property to determine if it has WiFi. We make no guarantees as to the speed or quality of the internet connection.

Some properties have space to park a boat trailer, although many do not. Please check before planning to bring a boat trailer. RVs or travel trailers are not allowed at any of our properties.

We will attempt to locate your property and mail it back to you for a $25 fee plus postage.